Return And Refund Policy

As the customer you must inspect the goods within a reasonable time after their receipt; you’ll be
deemed to have accepted the goods unless you notify us within 7 days that the goods are
rejected. (This does not affect your statutory rights.)
If you have not notified us as above, we’ll consider the products as being of satisfactory quality,
and may not accept any rejected items at a later date.
We want you to receive your Handmade Natural Products in perfect condition – as they left us. If
goods purchased from us through this website have been damaged in transit we will refund or
exchange them. Return any damaged or unsatisfactory items to us in their original packaging
within 7 days of receiving them, This policy donot stand in case of Soaps:

Returns other than Soap, Herbal Powder Products should be posted to
within 7 days of receipt. Where the rejection of the goods is due to a defect or discrepancy in the
order, you’re entitled to a full refund or replacement.
The card used for the purchase will be credited with full original purchase and delivery costs. The
faulty or damaged product must be returned to Rozhub Naturals before the refund or
replacement can be issued. When returning items we’d recommend you hold on to proof of
postage; we can’t take responsibility for any parcels that might get lost in transit.


Cancellations are only accepted before the order has been dispatched. If the order has been
dispatched prior to the cancellation, we cannot cancel the transaction. The order will be
considered valid and you, the Customer will remain liable for the full payment.

Please make any cancellations by phone to +91-720 850 2320 or by
email: If you must!